Take 5 With Patrick - Essays on Unrelated Subjects

Thoughts on issues other than the Deep Capture of the major institutions of our society. Some of these are about Overstock, and some not. It starts with early posts from the auction message board (forums.auctions.overstock.com/patrick.php ) that we migrated over to this new blog section.

My Favorite Zen Story

June 26th, 2006 by Patrick Byrne

Posted: Mon Jun 26, 2006 9:34 am
Post subject: My Favorite Zen Story

Dear Honored Guest,

In a remote village in Japan there lived a Zen master named Hakuin. He was known for his devotion to the pure and simple life of a monk.

One day, a beautiful, unmarried girl in the village fish market was found to be with child. As it was a conservative village, the family was furious. The girl refused to say who the father was, but after much pressure, she finally admitted that the father was the master Hakuin.

In great anger the family confronted the master, criticizing him for taking advantage of the trust he had been shown. They asked him, “How could you have betrayed our trust so badly?” Hakuin’s only response was to say calmly, “Is that so?”

Hakuin’s reputation was destroyed, but he did not appear to mind. When the baby was born it was brought to Hakuin. He took great care of the child, though he now had to beg to survive. The villagers would scorn him, saying, “We will never forget that you betrayed our trust, you miserable monk.” Each time, Hakuin would reply calmly, “Is that so?”

Several years later, the young mother finally confessed the truth: the baby’s father was not Hakuin, but another young man from the village who had not been willing to accept his obligation, so she had accused the monk knowing that he would do the right thing.

The villagers went to Hakuin to request the return of the child, saying, “We are so sorry, how could we ever have believed this of you?”

Relinquishing back to the family the child who had become his own, Hakuin said gently, “Is that so?”

Respectfully submitted,

Patrick M. Byrne
Overstock.com

Posted in Take 5 With Patrick - Essays on Unrelated Subjects | 4 Comments »

What is Worldstock?

June 8th, 2006 by Patrick Byrne
Posted: Thu Jun 08, 2006 6:07 pm Post subject: What is Worldstock?

Dear Honored Guest,

Worldstock is special in a way that can best be explained with a few stories.

Worldstock launched in September, 2001. In Peru, we found a small co-op of artisans making leather-and-wood furniture, and asked them to make ten Ottomans for us: we sold out in a day. Then they half-filled a container: again, we quickly sold out. When we wrote about placing larger orders, we received this reply:

“The artisans literally wept tears of joy and danced in the streets yesterday when queried about their ability to produce these orders. They promised to do what was necessary — work night and day — to make all that was ordered as soon as possible, and more if things continued to sell for you. While many had expressed their sadness at the events of September 11, and to say they were united in solidarity with the USA against terrorism (which many of them have faced years before us), no one had mentioned work. Silently, they had feared that the repercussions of the terrorist attack would harm our economy, and that since they were producing ‘gift’ items, no one would be thinking of buying them. How would they feed their children? they worried. How would they pay tuition for their schools? How would they pay the rent? Could they pay their workers? Or should they fire them now? Should they wait to visit the doctor or buy medicine, not knowing if they’d have any income to pay for it next week? I just wanted you to know that your success with our products means food, schooling, medicine and hope for dozens of families in Peru. On behalf of a lot of happy artisans, thank you.”

Now we get one container every two months from them, and their small co-op has mushroomed into a federation of hundreds of wood-and leather-workers earning good livings. Similarly, in Nepal Worldstock has been able employ metal working artisans who would otherwise be out of work have lost business due to a Maoist insurgency. In a village near Chiang Mai, Thailand, a small family business employs artisans to make us handmade furniture. In total, thousands of artisans in 35 countries are working to offer you their quality handicrafts in our Worldstock department. We abide by principles of fair trade. A detailed explanation of the history and principles of Worldstock can be found here, but the short version is, we are trying to double or triple the income of less fortunate people around the world, while offering you exotic products at a fraction of the price at which you would find them in expensive boutiques.

Respectfully submitted,

Patrick M. Byrne
Overstock.com

Posted in Take 5 With Patrick - Essays on Unrelated Subjects | No Comments »

What is Overstock.com?

June 1st, 2006 by Patrick Byrne

Posted: Thu Jun 01, 2006 10:17 am
Post subject: What is Overstock?

Honored Client,

Hello. My name is Patrick Byrne and I work at Overstock.com.

Overstock is best explained through a story. I went to high school near Washington, DC. There I had a friend named, “Charlie” (a.k.a. “Chalooka”). Whatever I or other friends were considering buying, be it electronics, car parts, a jacket, etc., Charlie would always say, “I have a friend in the business,” or, “I know a guy at the warehouse, I’ll get you a special deal on it.”

We had our suspicions about Charlie, but learned in time that he really did have friends in the business. Whatever business. Looking for a new car stereo? Charlie had a cousin who installed them and had a special deal on a cancelled order of high-end Bose. An affordable trip down to Florida for Spring Break? Charlie had a friend who was a travel agent and knew of a recent cancellation in a good Miami hotel. Needed a last minute gift? Charlie had an uncle with a jewelry shop who’d make a deal on a gold necklace.

In short, Charlie knew people. And he knew people who knew people. He used his connections to look after his friends.

We know that not everyone knows someone like my old friend Charlie. But that is OK, because you need only know Overstock.com. Behind our website and computers and advertising there is a core group of people a lot like Charlie, women and men who “know people,” experts in their fields who scour the world looking for special opportunities to bring to website. Whatever you are looking for, we’re your friend in the business, and we’re looking out for you.

Respectfully submitted,

Patrick M. Byrne
Overstock.com

PS: I hope I am not being intrusive, but from time to time I think I will tack a note like this onto the bottom of an email. These will appear on our message board so you can reply. Maybe it will be possible to start a new kind of conversation: one-to-many-to-many-to-one. In any case, if in the future you find this intrusive please feel free to ignore this, and accept my humble apologies.

Posted in Take 5 With Patrick - Essays on Unrelated Subjects | 7 Comments »