Outcome of tiff with BofA. Thought you would like to know: Went to see my local branch manager–a bright, young very eater beaver type. Wrote letter, naming, BofA broker and threatened to turn it over to the “Get Jesse” segment of our our local NBC affiliate news program. Get Jesse is a guy, who makes things right for local consumers. Because I had interned in the news room there 35 years ago and did the research/writing for what, was then called, KING Call for Action; I knew they would love my BofA story. Guess what? After two years of pursuit, BofA sent me a check for $5,500+ by return mail. I didn’t even have to “Get Jesse.”

Thanks for the kind words. More importantly, did you find the pumps?
http://www.overstock.com/Clothing-Shoes/Womens-Shoes/692/cat.html#

Patrick

Regrettably, I doubt you can sue successfully. That is because your brokerage agreement has a “mandatory arbitration” clause, and you have to arbitrate in New York, and the board in front of whom you’d be arbitrating has been, for seven decades, more or less a subsidiary of the people you’d be suing. Of course, don’t count on me for legal advise, but that is the long and short of it.

Thanks again for the kind words, folks.

Best,
Patrick

Fascinating, really! Where do you find the time? I’m a huge fan of Overstock.com. Great service and products. As the founder and owner of a SaaS or Cloud Computing software company, Market Street Technologies, I have a keen appreciation for what you have built. I adore smart people–especially those who write well. Take a look at our website, please.

Should you ever get a “bee in your bonnet” about Bank of America, I would love to give you some dirt. Now that Kenneth Lewis is gone, I keep wondering whether Brian Moynihan’s tenure will improve things.

Last March on the lowest market day, my husband and I asked BofA (US Trust) to sell some Microsoft and Intel stock for us because the bank had placed a call on my company’s line of credit. When we asked what the fee would be, we were assured that it would be comparable to that of a discount broker (about $18 for two trades). You can imagine our shock when the fee turned out to be more than $5,500. Had we known they were lying, we never would have asked them to sell the stock for us. We had other low cost alternatives for responding to the call on the line of credit.

To date, no amount of “kvetching” to the bank, on my part, has produced anything but an extremely nasty letter. From our perspective, Bank of America stole $5,500 from us.

My husband is a retired lawyer. I am tryng to persuade him to sue. Our problem is that we are such tiny fish that we don’t even register with Bank of America. I would be most grateful if you have any ideas or suggestions for the best way to recover our money.

Thank you,
Market Street Technologies
Donalee Murray Rutledge
Founder and CEO
(206) 330-9237

Hi, Gary! We love you, Gary! Have a nice day, Gary!

I am sorry I cannot respond to each individually, but thank you for the kind words.

Patrick

I’m a customer of Owerstok.com and I would like bring to you attention that obsession about some body behavior is not good for you halt.
Stroke or hart attack is waiting to happen.

I am dreaming to achieve what you have achieved in Overstock.Com.

I am asking to become my Mentor to create similar business (without any financial responsibility).

Moreover, if you decide ignore me I will never bother you again.

Sincerely,

Alexander

Its the perfect forum for Patrick. Even though my wallet is extremely thin right now its open to buy things I need and if Overstock happens to have what I need I will gladly buy it from Overstock!